Tuesday, March 10, 2015

Blendabilities Update




This news brought tears to my eyes as I absolutely love Blendailites!   Here is the update on the Blendabilities from Stampin' Up!:

"A number of you have experienced quality issues with the Blendabilities product line, which has resulted in frustration for both you and your customers. Due to the nature of the defect, we have concluded that difficulties, dissatisfaction, and product returns will only become more widespread. The manufacturer is unable to correct the problem in a manner that we are certain would meet our high quality standards and provide us with a stable, long-term solution. Therefore, after a great deal of deliberation and in order to prevent further disappointment, the Blendabilities product line has been discontinued."

Q & A

Q: Will the Tuxedo Black Memento Pad (item #132708) and the Tuxedo Black Memento Pad Refill (item #133456) still be available for purchase?
A: Yes. These items will also be featured in this year’s annual catalog.

Q: What are the quality problems with this product?
A: When the tip is welded to the barrel, the welding process can leave microscopic (invisible) holes in the marker tip. This leads to accelerated evaporation of the alcohol in the ink.

Q: Are all Blendabilities markers defective?
A: No. Most Blendabilities markers work as intended. We ask that you use your best judgment to determine whether your product is in good condition or if you need a refund.

Q: What if I have Blendabilities on back order?
A: You will be contacted to adjust these orders.

Q: If I selected Blendabilities as my Sale-A-Bration item and it is on backorder, do I have to choose another Sale-A-Bration item?
A: Yes. We have fourteen other Sale-A-Bration items from which to choose.

Q: Now that Blendabilities are no longer available as a Sale-A-Bration redemption item, will our remaining Sale-A-Bration items run out more quickly?
A: With Blendabilities no longer available as a Sale-A-Bration option, it is anticipated that the demand on other Sale-A-Bration items will be higher than forecasted. For that reason, all Sale-A-Bration items (with the exception of stamps) will now be “while supplies last.”

So if you have backordered Blendabilities, I am here to help, so please send me a note.

No comments:

Post a Comment